Privacy Commitment

Data Collection Practices

Ripley gathers and manages various types of personal information, including:

How We Use Your Data

Your personal information is used for these purposes:

• Service Delivery and Contract Fulfillment:
  • We handle your car rental bookings and agreements efficiently. This includes verifying your identity and confirming that you meet our rental criteria. Our team facilitates the collection and return of vehicles, while also processing payments, deposits, and any additional charges associated with your rental.
• Customer Communication for Contract Fulfillment:
  • Delivering booking confirmations and updates, along with essential rental details. Addressing your questions and offering customer assistance. Informing you about modifications to our services or policies.
• Marketing Consent and Legitimate Interest:
  • We will send you promotional offers, newsletters, and service updates if you have opted in or if we have a legitimate interest. You can opt out whenever you choose.
• Service Enhancement Through Legitimate Interest:
  • Evaluating website interactions to refine user experience and functionality. Gathering insights to improve our vehicle fleet and service offerings.
• Adherence to Legal Standards:
  • Adhering to all relevant legal and tax obligations. Safeguarding against fraudulent activities and maintaining service security. Addressing disputes and upholding our terms and conditions.

Data Sharing Practices

Sharing Your Information

• Third-Party Service Providers: We collaborate with third-party companies to support our services, including payment processors and IT maintenance providers. They are contractually required to safeguard your data.

We do not share your personal information with third parties for marketing.

Data Protection Standards

At Ripley, we prioritize the security of your personal information through effective technical and organizational measures. Our approach includes encryption, stringent access controls, secure server environments, and routine security evaluations. While we strive for strong protection, it's important to acknowledge that no electronic transmission or storage method is entirely immune to risks.

Data Retention Policy

Ripley retains your personal information only for the duration necessary to achieve the purposes for which it was collected, such as complying with legal, accounting, or reporting obligations. The length of time we hold different types of information can vary based on the specific context of its processing.

6. Your Rights with Ripley

Your rights under UK data protection law:

• Accessing Your Information: Obtain a copy of your personal information with us.

For any inquiries regarding your rights, contact us below.

Cookies and Data Tracking

Ripley utilizes cookies and similar technologies to improve your browsing experience, assess website traffic, and tailor content to your interests. You have the option to adjust your cookie preferences in your browser settings at any time.

Policy Changes

Ripley may revise this Privacy Policy from time to time to align with changes in our practices or legal obligations. Any updates will be reflected on this page, along with a new "Last Updated" date. We recommend checking this policy regularly to stay informed.

Reach Out to Us

For inquiries regarding our Privacy Policy or data practices, please reach out: